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ONE STOP SOLUTION
FOR ALL YOUR IT NEED

Thirty years of service built on trust with
Main Frame Computers Pvt Ltd

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Laptop & Desktop All in One

Tablets

Printer & Barcode System

IT Peripherals & IT Hardware

IT Accessories

Networking

Projector & Smart TV

Software

Note Counting Machine

CCTV Cameras

Thin Client - Zero Client

Watches

About

Mainframe Computers Pvt. Ltd. (MCPL) was established in 1991 with the objective of pioneering IT services in the Marathwada Region of Maharashtra. Today while completing 30 Years in service of the customer. We have been able to expand our product offerings and also, the market reach, which enabled us to serve more and more satisfied patrons, who remained with us during our long journey. Mainframe Computers Pvt Ltd has massive experience in this business. Their motto has always been timely services, best quality, and optimum cost.

Mainframe Computers Pvt Ltd is a leading IT products distribution company with strong logistics management, infrastructure support, and also have a robust inventory management system which is the key to any distribution business. We believe in value-added services and for that purpose, work very closely with channel partners to understand the requirement of end customer and in the process, introduced many products first time in the region.

The computer is not just one thing, it’s a collection of things-of- numerous communications and networks that all speak the same digital language. We are also the regional distributors for Titan, Fast track, and Sonata watches. They have been serving around 150+ watch retailers across the region for the last eight years. Fast time-to-market support and flexible service options have enabled many leading product manufacturers to put faith in us to distribute their products and build market share. Some of the major names include LG, Intex, I-ball, Lenovo, Dell, Microsoft, Tally, etc.

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Mainframe Computers Pvt Ltd.
Is One Stop Solution For All Your IT Needs

FAQ's

1. What is Mainframe Computers Pvt. Ltd. (MCPL)?

Mainframe Computers Pvt. Ltd. (MCPL) is a leading IT products distribution company established in 1991, serving businesses across Maharashtra’s Marathwada region. With over 30 years of experience, we specialize in providing comprehensive IT solutions including software distribution, hardware products, networking equipment, and technical support services. Our company focuses on delivering timely services, premium quality products, and cost-effective IT solutions for small businesses, enterprises, educational institutions, and government organizations throughout India.

2. Where is Mainframe Computers Pvt. Ltd. located?

Mainframe Computers Pvt. Ltd. is headquartered in the Marathwada region of Maharashtra, India. We serve customers across Aurangabad (Chhatrapati Sambhajinagar), Jalna, Beed, Parbhani, Latur, Nanded, Osmanabad, and surrounding areas. Our strategic location enables us to provide prompt delivery and on-site technical support throughout central and western Maharashtra, with logistics capabilities extending to major cities across India.

3. How long has Mainframe Computers been in business?

Mainframe Computers Pvt. Ltd. has been successfully serving the IT industry for over 30 years since our establishment in 1991. Our three decades of experience have enabled us to build strong relationships with leading technology brands, understand evolving customer needs, and maintain a reputation for reliability and quality service. This extensive industry experience makes us one of the oldest and most trusted IT distributors in the Marathwada region.

4. What software products does Mainframe Computers provide?

Mainframe Computers Pvt. Ltd. offers a comprehensive range of licensed software solutions including:

  • Antivirus Software: Norton, McAfee, Kaspersky, Quick Heal, K7 antivirus protection
  • Microsoft Products: Windows 10/11, Microsoft Office 365, Office 2021, Office LTSC
  • Accounting Software: Tally ERP 9, Tally Prime, Busy accounting software
  • Productivity Tools: Adobe Creative Cloud, CorelDRAW, AutoCAD
  • Enterprise Solutions: Server management software, database solutions, backup software
  • Security Software: Firewall solutions, endpoint protection, data encryption

All software is 100% genuine, licensed, and comes with manufacturer warranty and technical support.

5. Do you sell computer hardware and peripherals?

Yes, Mainframe Computers Pvt. Ltd. is an authorized distributor of leading computer hardware brands. Our product portfolio includes:

  • Desktop Computers & Workstations: Dell, HP, Lenovo branded desktops and custom-built PCs
  • Laptops & Notebooks: Business laptops, gaming laptops, student laptops from top brands
  • Servers: Tower servers, rack servers, blade servers for enterprise applications
  • Networking Equipment: Routers, switches, access points, network cables
  • Peripherals: Printers, scanners, keyboards, mice, monitors, UPS systems
  • Storage Solutions: External hard drives, NAS devices, SSD storage

We provide bulk pricing for corporate orders and educational institutions.

6. What IT services does your company offer?

Mainframe Computers Pvt. Ltd provides comprehensive IT services including:

  • Installation Services: Software installation, network setup, server configuration
  • Technical Support: On-site and remote technical assistance, troubleshooting
  • Annual Maintenance Contracts (AMC): Preventive maintenance, regular system checkups
  • Data Recovery: Hard drive recovery, corrupted file restoration
  • Network Solutions: LAN/WAN setup, Wi-Fi installation, network security
  • Cloud Services: Cloud migration, backup solutions, hosted services
  • Training Services: Software training, IT skills development for employees

Our certified technicians ensure minimal downtime and maximum productivity for your business.

7. Do you provide software licensing for businesses and educational institutions?

Yes, Mainframe Computers Pvt. Ltd. specializes in volume licensing for businesses, educational institutions, government organizations, and NGOs. We offer:

  • Microsoft Volume Licensing: Open License, Open Value, Enterprise Agreement
  • Educational Licensing: Special pricing for schools, colleges, universities
  • Government Licensing: Compliant solutions for government departments
  • Corporate Licensing: Site licenses, concurrent licenses, subscription models

Our licensing specialists help you choose the most cost-effective licensing model based on your organization’s size, budget, and usage requirements. We handle complete license procurement, activation, and renewal management.

8. How can I purchase products from Mainframe Computers?

You can purchase IT products from Mainframe Computers through multiple convenient channels:

  • Visit Our Office: Walk-in to our Marathwada location for personalized consultation
  • Phone Orders: Call our sales team for product inquiries and quotations
  • Email Quotations: Send your requirements via email for detailed proposals
  • Website Inquiry: Submit inquiry forms through our website
  • Channel Partners: Purchase through our authorized resellers across Maharashtra

We accept various payment methods including bank transfer, cheque, credit cards, and digital payments for business customers.

9. Do you offer bulk pricing and corporate discounts?

Yes, Mainframe Computers Pvt. Ltd. provides attractive bulk pricing and corporate discounts for:

  • Large Volume Orders: Special rates for orders above certain quantities
  • Corporate Clients: Customized pricing for registered businesses
  • Government Tenders: Competitive pricing for government procurement
  • Educational Institutions: Academic pricing for schools and colleges
  • Long-term Partnerships: Loyalty discounts for repeat customers

Contact our sales team with your requirements for a customized quotation. We also offer flexible payment terms for established corporate clients.

10. What is your return and warranty policy?

Mainframe Computers follows manufacturer warranty guidelines and offers:

  • Warranty Coverage: All products come with standard manufacturer warranty (1-3 years depending on product)
  • DOA Policy: Dead-on-arrival products replaced within 7 days of purchase
  • Extended Warranty: Optional extended warranty plans available
  • Service Support: Warranty claims processed through authorized service centers
  • Software Returns: Licensed software non-returnable as per industry standards (replacements provided for defective media)

Our customer service team assists with warranty registration and claim processing to ensure hassle-free after-sales support.

11. Do you provide on-site technical support?

Yes, Mainframe Computer offers comprehensive on-site technical support across Maharashtra:

  • Same-day Service: Emergency support for critical issues
  • Scheduled Visits: Planned maintenance and installation
  • Remote Support: Online troubleshooting for quick resolution
  • AMC Coverage: Regular on-site visits for AMC customers
  • Installation Services: Professional setup and configuration

Our certified technicians are equipped to handle desktops, laptops, servers, networking equipment, and enterprise systems. We serve Aurangabad, Jalna, Beed, Parbhani, Latur, Nanded, and surrounding districts.

12. What kind of networking solutions do you offer?

Mainframe Computers provides end-to-end networking solutions for businesses:

  • LAN/WAN Setup: Complete network infrastructure design and implementation
  • Wi-Fi Solutions: Enterprise-grade wireless networks with access point installation
  • Network Security: Firewall configuration, VPN setup, intrusion detection
  • Structured Cabling: Cat6/Cat6a cabling, fiber optic installation
  • Network Monitoring: 24/7 network monitoring and management services
  • Cloud Networking: Hybrid cloud connectivity, SD-WAN solutions

Our network engineers ensure reliable, secure, and scalable network infrastructure aligned with your business growth.

13. Can you help with data backup and recovery solutions?

Yes, we specialize in comprehensive data protection solutions:

  • Backup Solutions: Automated backup systems, cloud backup, local backup
  • Disaster Recovery: Business continuity planning, disaster recovery services
  • Data Recovery: Hard drive recovery, RAID recovery, corrupted database restoration
  • Backup Hardware: NAS devices, tape libraries, external storage systems
  • Cloud Backup: Microsoft 365 backup, Google Workspace backup

Our data recovery specialists have successfully recovered data from failed hard drives, corrupted systems, and accidental deletions with high success rates.

14. Do you serve educational institutions?

Yes, Mainframe Computers Pvt. Ltd. is a preferred IT partner for educational institutions across Maharashtra. We provide:

  • Computer Labs: Complete lab setup with desktops, networking, software
  • Educational Software: Campus management systems, e-learning platforms
  • Academic Licensing: Special educational pricing on software licenses
  • Smart Classroom Solutions: Interactive displays, projectors, audio-visual equipment
  • Library Management: RFID systems, library software solutions
  • Technical Training: Faculty and staff training program

We understand educational budgets and offer flexible payment plans for schools, colleges, and universities.

15. What solutions do you offer for government organizations?

Mainframe Computers is experienced in government IT procurement and provides:

  • GeM Portal Compliance: Registered on Government e-Marketplace for easy procurement
  • Tender Participation: Competitive bidding for government tenders
  • Compliance: GST invoicing, proper documentation for government purchase rules
  • e-Governance Solutions: Digital infrastructure for government offices
  • Security Solutions: Compliant security software and hardware
  • Training Programs: Government employee IT training

We handle complete documentation and ensure compliance with government procurement regulations.

16. Do you support small and medium businesses (SMBs)?

Absolutely! Mainframe Computers specializes in affordable IT solutions for SMBs:

  • Startup Packages: Budget-friendly IT infrastructure for new businesses
  • Scalable Solutions: Systems that grow with your business
  • Cost-Effective Software: Open-source alternatives, subscription models
  • Cloud Solutions: Reduce upfront costs with cloud-based services
  • Managed IT Services: Outsourced IT department at affordable monthly rates
  • Financing Options: EMI facilities and flexible payment terms

We help small businesses leverage technology without breaking the bank.

17. Which cities and regions do you serve?

Mainframe Computers Pvt. Ltd. primarily serves the Marathwada region but has expanded coverage across Maharashtra and India:
Primary Service Areas (On-site Support Available):

  • Aurangabad (Chhatrapati Sambhajinagar)
  • Jalna
  • Beed
  • Parbhani
  • Latur
  • Nanded
  • Osmanabad

Extended Service Areas (Product Delivery & Remote Support):

  • Pune, Mumbai, Nashik, Nagpur
  • Other Maharashtra districts
  • Pan-India delivery through logistics partners

18. Do you deliver products outside Maharashtra?

Yes, we deliver IT products pan-India through our logistics network. We use reliable courier partners for safe and timely delivery to:

  • All major cities across India
  • Remote locations through surface transport
  • Express delivery available for urgent requirements
  • Tracking information provided for all shipments

Delivery charges vary based on location, order value, and urgency. Bulk orders may qualify for free shipping.

19. Can I become a reseller or channel partner?

Yes, Mainframe Computers Pvt. Ltd. welcomes channel partnerships. Our partner program offers:

  • Attractive Margins: Competitive dealer pricing
  • Product Training: Technical and sales training for partners
  • Marketing Support: Co-marketing materials, demo units
  • Credit Facilities: Payment terms for established partners
  • Territory Protection: Exclusive territories for performing partners

Interested businesses can apply through our website or contact our partnership team. We look for partners with established customer base, technical capability, and commitment to quality service.

20. Do you offer white-label or OEM solutions?

Yes, we provide white-label and OEM solutions for businesses looking to brand IT products:

  • Custom-Built Systems: Computers built to your specifications
  • Branded Packaging: Your company branding on systems
  • Pre-loaded Software: Your software pre-installed
  • Bulk Customization: Logo printing, custom configurations
  • System Integration: Complete solutions for your clients

This is ideal for IT service companies, system integrators, and businesses wanting to offer branded computers to their customers.

21. What payment methods do you accept?

Mainframe Computers Pvt. Ltd. accepts multiple secure payment methods:

  • Bank Transfer (NEFT/RTGS/IMPS)
  • Cheque Payments (for local customers)
  • Credit/Debit Cards
  • UPI and Digital Wallets (PayTM, PhonePe, Google Pay)
  • Payment Gateway (for online transactions)
  • Credit Terms (for approved corporate accounts)
  • EMI Facilities (for high-value purchases)

All transactions are secured with proper invoicing and GST documentation.

22. Do you provide GST invoices?

Yes, Mainframe Computers Pvt. Ltd. is a GST-registered company providing complete tax-compliant documentation:

  • GST Invoices: For all sales transactions
  • Input Tax Credit: Valid invoices for ITC claims
  • E-Way Bills: For interstate and high-value shipments
  • Purchase Orders: Professional documentation for corporate procurement
  • Quarterly Returns Support: Assistance with GST documentation

Our invoices meet all legal requirements for business expense claims and taxation.

23. How can I contact Mainframe Computers for support?

You can reach Mainframe Computers Pvt. Ltd. through multiple channels:

  • Phone: 9922994377 (Mon-Sat, 10 AM – 7 PM)
  • Email: mcpl@emainframe.com
  • Website: www.emainframe.com (inquiry form available)
  • Office Visit:1st Floor, Indraprastha
    Complex, Aurangapura, Aurangabad
  • WhatsApp Business: 9922994377 (for quick queries)

For technical support, please provide your product serial number and purchase invoice details for faster resolution.

24. What are your business hours?

Mainframe Computers Pvt. Ltd. operates:

  • Regular Hours: Monday to Saturday, 10:00 AM – 7:00 PM
  • Sunday: Closed (Emergency support available for AMC customers)
  • Public Holidays: Closed (Critical support available on request)
  • Email Support: 24/7 (response within 4-6 business hours)

For urgent technical issues, AMC customers can reach our emergency support line.

25. Do you offer remote support and online consultations?

Yes, we provide comprehensive remote support services:

  • Remote Desktop Support**: Screen sharing for troubleshooting
  • Online Consultations: Video calls for IT planning and queries
  • Email Support: Detailed technical assistance via email
  • Phone Support: Step-by-step guidance over phone
  • Remote Monitoring: Proactive monitoring for AMC customer
  • Virtual Training: Online software training sessions

Remote support helps us resolve issues quickly without on-site visits, reducing downtime and costs.

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